What exactly do you respond to?
We respond to comments, messages, tags, and common questions—aligned with your brand guidelines.
Do you cover all platforms?
Yes. We can monitor and respond across Facebook, Instagram, and other active social channels.
What if we get a negative comment?
We flag it, respond respectfully (if needed), and coordinate next steps with you.
Can you help with inquiries about pricing or orders?
Yes. We can respond with pre-approved scripts or escalate inquiries to your sales team.
Is this service included in your content packages?
It can be bundled or offered as a stand-alone service based on your plan.
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