Do I need ongoing support and maintenance for my website?
Yes, ongoing support and maintenance are crucial for the health and performance of your website. Regular updates, security checks, and performance optimization help ensure your site remains secure, functional, and up-to-date. Regular maintenance can also help prevent major issues down the line, saving you time and money in the long run.
Will I have a dedicated support contact at Dthree Digital?
Yes, you'll have a dedicated contact who will be familiar with your website and will be your main point of contact for any support or maintenance requests. This ensures consistent, personalized service.
What does Dthree Digital's Website Support and Maintenance service include?
Our service covers a broad range of activities to keep your website running smoothly and securely. This includes regular updates, troubleshooting issues, monitoring website performance, ensuring security, and implementing changes or adding new features as needed.
How often does Dthree Digital update my website?
We believe in the importance of keeping your website updated and secure, so we regularly check for and implement updates to the CMS, plugins, and themes. The frequency of these updates depends on the platform used and the availability of updates, but we typically perform them on a monthly basis or as needed.
What happens if there's a problem with my website outside of regular business hours?
At Dthree Digital, we understand that issues can occur at any time. We strive to provide timely support whenever you need it. Please reach out to us with any issues, and we will do our best to address them as quickly as possible.
