Maintenance and support
Support and maintenance
A website needs looking after to stay fast, secure, and current. Our support keeps your site running well, with a team that knows it and is ready when you need them.
How we work with you
We tailor support to what you need, from content updates and design tweaks to speed checks, responsiveness testing, and bug fixes. Small updates or larger changes, we handle both.
Looking after the details
We monitor performance, test across browsers and devices, and keep things working so your visitors get a site at its best. When you need a change, you have a direct contact who knows your site.
Related services and work
Maintenance pairs with hosting and periodic audits to keep a site secure, fast, and current. We maintain sites like Ateneo de Manila University and Spinkie.
Related reading
Projects with this service
Do I need ongoing support and maintenance for my website?
Yes, ongoing support and maintenance are crucial for the health and performance of your website. Regular updates, security checks, and performance optimization help ensure your site remains secure, functional, and up-to-date. Regular maintenance can also help prevent major issues down the line, saving you time and money in the long run.
Will I have a dedicated support contact at Dthree Digital?
Yes, you'll have a dedicated contact who will be familiar with your website and will be your main point of contact for any support or maintenance requests. This ensures consistent, personalized service.
What does Dthree Digital's Website Support and Maintenance service include?
Our service covers a broad range of activities to keep your website running smoothly and securely. This includes regular updates, troubleshooting issues, monitoring website performance, ensuring security, and implementing changes or adding new features as needed.
How often does Dthree Digital update my website?
We believe in the importance of keeping your website updated and secure, so we regularly check for and implement updates to the CMS, plugins, and themes. The frequency of these updates depends on the platform used and the availability of updates, but we typically perform them on a monthly basis or as needed.
What happens if there's a problem with my website outside of regular business hours?
Reach out whenever the issue happens and we will address it as quickly as possible. Problems don't keep business hours, so urgent issues are prioritized as they come in.
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